Frozen pipe claim in Indianapolis - documentation saved me

Pipes froze and burst while we were on vacation over Christmas. Initially worried claim would be denied for "not maintaining heat" but I had Ring camera footage showing I set the thermostat before leaving, plus our Nest had logs of the temps.

The adjuster tried to push back but the documentation was clear. Ended up getting full coverage for about $15k in damage. Lesson: smart home devices can help prove your case.